Improve your conflict resolution skills

This introductory lesson explores conflict resolution and its impact on your productivity, relationships, collaboration, and workplace effectiveness. You will gain a deeper understanding of conflict and the value of resolving conflict quickly and efficiently.

Length of Training

Approximately 1 hour of coursework

Key Takeaways

  • Review the Four Steps to Productive Conflict Resolution
  • Learn proven strategies to change your results in managing conflicts at work and in life