Improve and Optimize Your Business Writing Skills
The Concise Correspondence Online Learning Course is designed to support the development of skill and competency in business writing. Intended for professionals at all levels, this course will provide tools and resources to optimize business correspondence.
This Online Learning course is unique in that MPS provides practical application and resources to support participants in developing a competency of business writing, providing clear direction, and meaningful communication. Using a blend of presentation videos, exercises, quizzes, and assignments, participants will practice tools and behaviors to improve, enhance, and optimize their concise correspondence.
Length of Training
Approximately 3 hours of coursework
What You’ll Receive
- Lessons, Courses, and Quizzes will be available for 90 days after completing the course
- Concise Correspondence Participant Guide
- Helpful documents embedded throughout the course
- Sustainability Materials
- A certificate of completion
Lesson 1.1 – What is Business Writing?
Lesson 1.2 – Why is Business Writing Important?
Lesson 1.3- Overview of the 5 P’s for Business Writing
Lesson 2.1 – Knowing Your Purpose
Lesson 2.2 – Purposeful Business Writing
Lesson 2.3 – Putting Purpose to Work
Lesson 3.1 – Knowing Your Reader
Lesson 3.2 – Identify Your Audience (Empathy Mapping)
Lesson 3.3 – Putting Perspective to Work
Lesson 4.1 – Clarifying Points
Lesson 4.2 – Structuring Your Points
Lesson 4.3 – Checking Your Work
Lesson 5.1 – Effective Models for Communication
Lesson 5.2. – Conversational Language
Lesson 5.3 – Leveraging Outlook as an Effective Correspondence Tool
Lesson 6.1 – How to Effectively Edit Your Work
Lesson 6.2 – Email Etiquette
Lesson 6.3 – Putting Proof to Work
Lesson 6.4 – Conclusion and Course Evaluation