Customized Communication Protocol

Using electronic communication technology effectively is critical to sustaining productivity. A communication protocol customized to the specific requirements of your organization will enhance productivity by promoting:

 

• Clarity - Establish guidelines for each communication device creating an effective baseline for the communications culture
• Consistency - Define which devices will be utilized, response times for each device, and types of information to be communicated by each device
• Cost efficiency - Protocols extend the value of individual and group productivity training throughout the company without adding substantial expense

We begin by identifying a project sponsor and conducting interviews to determine the communication culture, objectives, roles, and IT requirements of each work team. We then use that data to create a customized communication protocol document with your specific branding guidelines. The final protocol document is formatted into an attractive tri-fold brochure.

As part of the program, we provide coaching to the team leaders responsible for formally distributing the protocol and training the staff. Internal champions lead the effort by delivering PowerPoint® presentations within the company. We establish guidelines for encouraging and promoting ongoing utilization of the protocol. Reinforced use of the protocol is critical for sustaining a consistent communication culture long term.

Download the complete overview (pdf)